<span data-end="130" data-start="85" style="font-weight: 700; color: rgb(16, 16, 16); font-family: sans-serif; font-size: 13px; text-wrap-mode: wrap;">How to Submit a Service Request via Email</span>

Need support? The easiest way to get help is by emailing your request to support@renewablenergy.com.

Here’s how it works:

• When you email support@renewablenergy.com, a service ticket is automatically created in our support portal: https://support.renewablenergy.com/en-US.

• You’ll get email updates as we work on your ticket.

• When we reply, you’ll receive a notification by email. Simply reply to that email thread to respond—your message will be logged directly in the ticket.

• There’s no need to log in to the portal unless you want to! But if you do, you can check the status of your ticket anytime.
  
  

Why this helps:

• It keeps all communication organized and in one place for both you and our team.

• It ensures nothing gets missed, even if multiple people are involved in the conversation.
  
  

Still have questions? Feel free to reach out—we’re here to help!