How to Request Service via Email

Need support? The easiest way to get help is by emailing your request to support@renewablenergy.com.

Here’s how it works:

• When you email support@renewablenergy.com, a service ticket is automatically created in our support portal: https://support.renewablenergy.com/en-US.

• You’ll receive email updates as we work on your ticket.

• When we reply, you’ll receive a notification by email. Simply reply to that email thread to respond—your message will be logged directly in the ticket.

• We strongly recommend that you create a login for our support portal so that you can check the status of your ticket at anytime.
  
  

Why this helps:

• It keeps all communication organized and in one place for both you and our team.

• It ensures nothing gets missed, even if multiple people are involved in the conversation.
  
  

Still have questions? Feel free to reach out—we’re here to help!